Privacy Policy

Last revision: 22/02/2024

Introduction

We ("we") care about the privacy of users (the "user" or "you") of our website and/or mobile space (the "Site" and the "Mobile Space," respectively) and we are committed to protecting the information that users share with us when they use our Site and/or our Mobile Space (collectively, the "Digital Properties"), and we are fully committed to protecting and using your information in accordance with applicable law.

This Privacy Policy describes our practices for collecting, using, and disclosing your information through our digital properties (the "Services") when you access the Services from your device.

Before accessing or using any of our Services, please read this Privacy Policy carefully and make sure you fully understand our practices regarding your information. If you read and fully understand this Privacy Policy, and if you remain opposed to our practices, you must immediately stop using our Digital Properties and Services. By using our Services, you agree to the terms of this Privacy Policy, and continuing to use the Services constitutes your acceptance of this Privacy Policy and any amendments to it.

In this Privacy Policy, you'll find explanations on the following:

The information we collect

How we collect information

Why we collect information

Who we share information with

Where information is stored

How long information is retained

How we protect information

Minors

Changes or updates to the Privacy Policy

The information we collect

Below are the different types of information we may collect.

Unidentified and non-identifiable information, which may be provided by you during the registration process or collected when you use our Services ("Non-personal Information"). Non-personal information does not allow us to identify the person from whom it was collected. The non-personal information we collect mainly consists of technical information and aggregated usage information.

Information that identifies you individually, i.e., information that identifies you or that can reasonably identify you ("Personal Information"). Personal information we collect through our Services includes name, email address, address, phone number, IP address, or other information requested as needed. If we combine Personal Information with Non-personal Information, we will treat the combined information as Personal Information as long as they remain combined.

How we collect information

Below are the main methods we use to collect information:

We collect information when you use the Services. When you visit our Digital Properties or use our Services, we may collect, gather, and record these uses, sessions, and related information.

We collect information you provide voluntarily. For example, we collect information you provide when you contact us directly through any communication channel (e.g., when you send us an email with a comment or feedback).

We may collect information from third-party sources, as described below.

We collect information you provide if you log into our Services through third-party services like Facebook or Google.

Why we collect information

We use your Personal Information for the following purposes:

To provide and operate the Services

To develop, customize, and improve our Services

To respond to your reactions, requests, and inquiries and provide you with assistance

To analyze demand and usage patterns

For internal, research, or statistical purposes

To enhance our data security and fraud prevention capabilities

To investigate potential violations, enforce our terms or policies, or comply with applicable law, regulation, or government authority.

To send you updates, notices, promotional materials, and other information about our Services. If we send you promotional emails, you can choose to stop receiving them by clicking on the unsubscribe link contained in those emails.

Who we share information with

We may share your information with our service providers to operate our Services (e.g., by storing information on third-party hosting services, providing technical support, etc.)

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other misconduct, suspicions of fraud, or security issues; (ii) to establish or exercise our defense rights against legal claims; (iii) to protect our rights, property, or personal safety and that of our users or the general public; (iv) if we or any of our affiliates undergo a change of control, including through a merger, acquisition, or purchase of all or substantially all of our assets; (v) to collect, hold, and/or manage your information through our authorized third-party service providers (e.g., online service companies) to the extent reasonably necessary for business purposes; or (vi) to cooperate with third parties to enhance your experience. To avoid any possible confusion, we may transfer and disclose Non-personal Information to third parties or otherwise use it at our sole discretion.

Please note that our Services allow you to engage in social activities such as posting content, information, or comments, as well as following other users and chatting with them. Be aware that the content or information you provide in these areas may be read, collected, and used by other individuals who have access to them. We advise against sending or sharing any information that you do not wish to make public. If you post content on our Digital Properties or provide it in any other way while using a Service, you do so at your own risk. We cannot control the actions of other users or members of the public who may access your information and content. You understand and acknowledge that, even after you or we remove them, copies of your information may remain visible on archived or cached pages, or a third party may have copied or stored that content.

Cookies and Similar Technologies

When you visit or access our Service, we allow certain third parties to use web beacons, cookies, invisible pixels, scripts, tags, and other tracking technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect information about you to enhance how you navigate our Digital Properties, improve the performance of our Digital Properties, personalize your experience on our Digital Properties, and for security and fraud prevention purposes.

Through our Service and Digital Properties (including websites and applications that deploy our Service), we may provide ads that may also be tailored to you, for example, ads based on your recent browsing behavior on different websites, browsers, or devices.

To provide you with these ads, we may use cookies and/or JavaScript and/or web beacons (including invisible GIFs) and/or HTML5 local storage and/or other technologies. We may also engage third parties, such as network advertisers, who are third parties that display ads based on your visits to websites, to present you with targeted ads. Third-party ad network providers, advertisers, sponsors, and/or traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including invisible GIFs) and/or Flash LSOs and/or other technologies to measure the effectiveness of their ads and personalize advertising content for you. These third-party cookies and other technologies are governed by each third party's specific privacy policy, not by this one.

Where Information is Stored

Non-Personal Information

Please note that our companies, as well as the partners and service providers we trust, are located worldwide. All Non-Personal Information we collect is stored and processed in various jurisdictions around the world for the purposes detailed in this Privacy Policy.

Personal Information

Personal Information may be retained, processed, and stored in the United States of America, Ireland, Japan, Israel, and other jurisdictions if necessary for the proper provision of our services and/or if required by law (as explained in more detail below).

How Long Information is Retained

Please note that we retain the information we collect for as long as necessary to provide the Services and to comply with our legal or contractual obligations to you, resolve disputes, and enforce our agreements.

We may rectify, complete, or delete incomplete or inaccurate information, at any time and at our sole discretion.

How Our Hosting Provider Protects Information

The hosting service for our Digital Properties provides us with the online platform that allows us to provide the Service to you. Your data may be stored through data storage applications, databases, or general services of our hosting provider. It stores your information on secure servers behind a firewall and offers secure HTTPS access to most of its services.

All direct payment gateways offered by the hosting provider of our Digital Properties and used by us comply with the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of companies like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers, including physical, electronic, and procedural measures.

Despite the efforts made and measures taken by us and our hosting provider, we cannot guarantee and do not guarantee the absolute protection and security of the information you upload, post, or share in any other way with us or anyone else.

We encourage you to set strong passwords and avoid providing us or anyone else with sensitive information that you believe could cause you substantial or irreparable harm if disclosed. Additionally, since emails and instant messages are not recognized as secure forms of communication, we ask you to, and encourage you to, not share sensitive information through these methods.

Minors

Children may use our Services, but children wishing to access certain features may need.

If you reside in the EU, you can:

Ask to receive confirmation whether personal information about you is being processed or not, and access the personal information we store about you, as well as certain additional information
Ask to receive personal information that you provide to us voluntarily in a structured, commonly used, and machine-readable format
Request the correction of your personal information under our control
Request the deletion of your personal information
Object to the processing of personal data by us
Request the restriction of the processing of your personal information by us
Lodge a complaint with a supervisory authority

However, please note that these rights are not absolute and may be subject to our own legitimate interests or regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as indicated below.

In providing services to our users, we may transfer information to affiliated entities or other third parties beyond the borders of your country or jurisdiction, to other countries or jurisdictions worldwide. By using the services, you consent to the transfer of your information outside the EEA.

If you are located in the EEA, your personal information may only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection is in place to protect the personal information. We will take reasonable steps to ensure that we have appropriate contractual agreements with our third parties to ensure that adequate safeguards are in place so that the risks of unlawful use, alteration, deletion, loss, or theft of your personal information are minimized, and that these third parties at all times act in compliance with applicable laws.

CCPA Rights Regarding Your Information

If you are a California resident using the services, the California Consumer Privacy Act (CCPA) may give you the right to request access to and deletion of your information.

To exercise your right to access and delete your information, please contact us as indicated below.

Users of the services who are California residents and under 18 years of age can request and obtain the removal of any content they have posted by sending us an email at the address indicated below in the "Contact Us" section. Any such request must include the subject line "California Removal Request" in your email. The request must provide a description of the content you wish to remove and information reasonably sufficient for us to locate that content. We reject all "California Removal Request" requests that are not marked or sent correctly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not guarantee complete or exhaustive removal of the content in question. For example, documents you have posted may be republished by another user or a third party.

Changes or Updates to the Privacy Policy

We may revise this privacy policy as necessary, at our sole discretion, and the most recent version will always be displayed on our website (as indicated in the "Last Revised" section). We encourage you to regularly review this Privacy Policy to be aware of any changes. In the case of significant changes, we will post a notice on our website to announce these changes. If you continue to use the services after being notified of changes on our website, this will constitute your acknowledgment of, and consent to, these changes to the Privacy Policy and your agreement to be bound by the terms of these changes.

If you have general questions about the services or the information we collect about you, or how we use it, contact us at:

SAS MATAGON gestion@matagon.fr 16 avenue Ariane 33700 MERIGNAC